Privacy Policy

Effective 8 November 2026

This policy explains what personal information Nakshatra Pro (“we”, “us”) collects at nakshatrapro.com, why, and the choices you have. Nakshatra Pro is owned and operated by GCI Education Counselling, a Canadian federal corporation based in British Columbia. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA), and we respect the rights given by other laws where our users live, such as India’s Digital Personal Data Protection Act and the EU/UK GDPR.

In short: you do not need an account to use Nakshatra Pro. The birth details you type are used to calculate your chart and are not stored on our servers, unless you sign up for the free daily forecast or buy a full chart report. Charts you choose to save stay in your own browser. We do not sell your information, show ads or use tracking cookies.

1. Information we collect

What	Why we use it	Where it is kept
Birth details you enter: name or nickname, date, time and place of birth, coordinates and time zone. The same applies to a second person’s details for matching, and to the time of a question for Prashna.	To calculate charts, periods, predictions, compatibility and answers you ask for.	Sent securely (HTTPS) to our server, used for the calculation and then discarded. We do not save them in a database.
Saved charts, language choice, learning-academy progress	So the app remembers your choices on your device.	Only in your browser’s local storage. We cannot see it. Clearing your browser data deletes it.
Questions you type to the AI explainer (when this feature is switched on)	To give you a plain-language answer about your chart.	Your question and the calculated chart are sent to our AI provider, Anthropic PBC (USA), to produce the answer. Anthropic does not use this data to train its models. We do not keep a copy.
Technical data: IP address, browser type, page requested, date and time	To run, secure and fix the service.	Short-term server logs kept by our hosting provider. They do not contain your birth details.
Payment and membership details (when paid membership launches)	To sell and manage your membership.	Payments are handled by Stripe and its affiliate Link (Lemon Squeezy LLC), which acts as the seller (“merchant of record”). We never see or store your full card number. We receive your name, email, country and membership status.
Full chart reports you buy: the birth details of the chart (name, date, time and place as you typed them) and the date you bought it	To keep the report open for you and let you reopen it from My account on any device.	In our database (PostgreSQL on Railway, United States), for as long as you keep your account. Email support@nakshatrapro.com to delete it.
Practitioner client records: the birth details and private notes a Practitioner member saves about their clients, and the member’s own name, logo and contact details for printed reports	To let the member keep and reopen client charts and print branded reports. The member decides what to store and is responsible for having their clients’ permission.	In our database (PostgreSQL on Railway, United States), for as long as the member keeps them or their account. Members can delete clients at any time.
Certificate course work: your name as it should appear on the certificate, the chart you chose, your written reading, your assessment score, the reviewer’s feedback and the certificate number	So the course reviewer, Acharya Gopal Datt Sharma, can review your reading, and so anyone you give the number to can check your certificate at nakshatrapro.com/verify. The check page shows only your name, the course and the date.	In our database (PostgreSQL on Railway, United States), for as long as you keep your account. The reviewer sees your reading and email address.
Your account (optional): your email address, when you signed in, your membership status, and how many free compatibility checks and Prashna questions you used this month	To let you sign in without a password, apply the free limits and give you the features you paid for.	In our database (PostgreSQL on Railway, United States), for as long as you keep your account. Email support@nakshatrapro.com to delete it.
Daily forecast sign-up (optional): your email address or this device’s notification address, the birth details of the chart you chose, the city and time zone used for local times, your language and preferred hour, and a record of your consent (date, time and IP address)	To prepare and send your forecast each morning, and to prove you asked for it as Canada’s anti-spam law requires.	In our database (PostgreSQL on Railway, United States). Kept only while you are subscribed. Unsubscribing or tapping “Stop” deletes it immediately. Email sign-ups that are never confirmed are deleted after 7 days, and subscriptions that keep failing to deliver are deleted.
Personal reading requests (optional): the name, email, question, preferred times and any birth details you choose to include	To pass your request to the astrologer you asked for, arrange payment and send you the answer or set up the session.	Sent by you as an email to our inbox and shared only with that astrologer. Kept for as long as needed to complete the reading and meet record-keeping duties, then deleted.
Emails you send us	To answer you.	Our email inbox, for as long as needed to help you and meet legal record-keeping duties.

2. Consent and purpose

By entering details and using the app, you consent to the uses described above, and only those uses. If you enter someone else’s birth details, for example for matching, please make sure they are comfortable with this. We do not use your information for advertising, and we do not sell, rent or trade it.

3. Service providers and where data is processed

Railway Corp. hosts the app and the daily-forecast database on servers in the United States.
Resend, Inc. (USA) sends daily-forecast and confirmation emails, only if you sign up by email.
Your browser’s notification service (for example Google, Apple, Mozilla or Microsoft) delivers phone and browser notifications, only if you turn them on. The forecast inside each notification is encrypted so that the service cannot read it.
Anthropic PBC (USA) handles AI explainer answers, only when you use that feature.
Stripe / Link (Lemon Squeezy LLC) handles payments, tax and receipts. Stripe also processes card payments for personal readings, which GCI Education Counselling sells directly.
Google Fonts loads the logo typeface. Your browser contacts Google, which sees your IP address.
GoDaddy provides our domain name and email.

These providers may process information outside Canada, including in the United States, where it may be accessible to authorities under local law. We choose providers that protect data with contracts and security measures comparable to ours.

4. Cookies

We do not use advertising or analytics cookies. The app uses your browser’s local storage only for the conveniences listed above. If a private-beta password is turned on, your browser remembers that sign-in for the session. If you sign in to an account, one essential cookie keeps you signed in for up to 90 days. It contains a random identifier, not your email, and is removed when you sign out.

5. How long we keep information

Birth details are not stored after your request is answered, except for daily-forecast subscribers, whose details are kept only until they unsubscribe. Server logs are kept for a short time, usually no more than 30 days. Membership and payment records are kept for as long as you are a member and then for the period required by tax law (in Canada, generally six years).

6. Security

All traffic uses HTTPS encryption. Access to our systems is limited to people who need it. No system is perfectly secure. If a breach creates a real risk of significant harm to you, we will notify you and the Privacy Commissioner as the law requires.

7. Your rights

You may ask to see the personal information we hold about you, have it corrected, withdraw consent, or have it deleted, subject to legal limits. Because we do not store birth details on our servers, most of your data is already under your own control in your browser. To make a request, email support@nakshatrapro.com. We will reply within 30 days. If you are not satisfied, you may complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca), the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca), or your local data-protection authority.

8. Children

Nakshatra Pro is not directed at children under 13. We do not knowingly collect information from them. Parents and guardians may enter a child’s birth details to calculate a chart for the child; those details are handled as described above. Paid membership is for adults (18+) only.

9. Changes

We may update this policy. The effective date at the top shows the latest version. If we make important changes, for example starting accounts that store charts, we will tell you in the app before they apply.

10. Privacy Officer

Our Privacy Officer is Vimal Hardat, who is responsible for how we handle personal information. Contact them at the address below.

Contact

GCI Education Counselling, operating Nakshatra Pro
#207 – 12422 72 Ave, Surrey, British Columbia V3W 2M5, Canada
Email: support@nakshatrapro.com